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Terms & Conditions

Cakesone.com says Heartfelt Thanks to every user who placed an order for their special Occasions with us. We are feeling very happy because you making us a part of your celebrations. Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions(“Terms of Use”). Cakesone.com acquires quality products from the dealers/manufacturers only. And always tries to deliver exact product ordered by the customer. If a product is unavailable, a similar product nearest to the description of that ordered, we will delivered. If a product is unavailable readily, the customer will be informed about this through e-mail. If there is no response from the customer, we go ahead and deliver a product that comes closest to that ordered. Online Cakes, Gifts, Flowers, Sweets, Chocolates and other items, once attempted for delivery is treated as order executed and will not be eligible for refund. These items are made on the order of the customer. Being perishable in nature they can’t be refunded. Need to Order at least 2 to 3 working days before, for order customized cakes, Designer cakes, Imported or Homemade chocolates, personalized gifts and special flowers. We will refund your money your money incase product will damage or wrongly delivered. If you want to cancel the order, 10% of the order amount will be charged for processing. User must contact our website(cakesone.com) customer care to cancel an order. Cakesone.com may reject any order at any point of time without any reason. Please note that all orders will be processed in a good condition as per the customers choice onl & recipient choice in no way will be entertained for exchanging the product/s under any circumstance. All orders will be executed only after the customer confirms it & will be treated as final. Cakesone.com may send emails, SMS’s to your registered mail id and mobile number about product promotions/offers/discounts/new products. If you do not want to receive any further

mails Click on Unsubscribe link.

Please feel free to contact our customer care at any time regarding, product delivery, product

issues, how to place an order, product enquiry or any payment issues.

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